After-Sales & Technical Service

Direct support covers setup, connections, settings, fault diagnosis and repair. Technically feasible repairs may also be assessed after warranty expiry.

Service steps

• Contact support with model and fault details.
• Product intake and technical inspection where needed.
• Warranty assessment or approval for paid work.
• Repair, functional testing and return.

3-working-day service target

Timing depends on the fault, parts and required approvals. This is neither a guaranteed completion date nor a replacement for statutory repair limits. Warranty coverage requires technical assessment. Consumer rights remain reserved. Other manufacturers’ products are directed to their service networks.

Before sending

Contact our team; prepare the model, serial number, fault description and photos / video.