Frequently Asked Questions

PM1 is economical and semi-modular. RM2 combines integrated power, fan cooling and a modular rack for intensive production. Share your zone count and usage needs.

J / K thermocouple type can be selected in EHRTC device settings.

Contact support first. Prepare the model, serial number, fault description and any photos or video.

For Elotek-made products, the target is 3 working days under suitable conditions. Faults, parts and paid-service approval may affect timing; this is not a delivery guarantee.

Provide the part code, mounting type and quantity. Stock and pricing are checked separately.

Automotive sensors and key-machine electronics are project-based rather than standard retail products.